Terms of Service
Last updated: 9/4/2025
1. Acceptance of Terms
By accessing and using VistechBot's AI-powered chatbot and voice agent platform, you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
VistechBot provides an AI-powered platform that includes:
- Website chatbot integration
- WhatsApp and Messenger chatbot services
- Voice agent capabilities
- Custom AI training and fine-tuning
- CRM integration features
- API access for custom integrations
3. Subscription and Payment Terms
3.1 Trial Period: We offer a free trial period for new users. During the trial, your payment method will be validated but not charged.
3.2 Billing: After the trial period ends, you will be automatically charged according to your selected plan. Billing occurs monthly or yearly based on your subscription.
3.3 Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
3.4 Refunds: We offer a 30-day money-back guarantee for paid subscriptions.
4. Acceptable Use Policy
You agree not to use the service to:
- Generate harmful, offensive, or illegal content
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Attempt to gain unauthorized access to our systems
- Use the service for spam or unsolicited communications
- Interfere with the proper functioning of the service
5. Data and Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding data collection and usage.
6. Intellectual Property
The service and its original content, features, and functionality are owned by VistechBot and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7. Limitation of Liability
In no event shall VistechBot, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
8. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance or updates that temporarily affect service availability.
9. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@vistechai.com
Address: VistechBot Legal Department
Support: support@vistechai.com